We manage homes for owners across the country, and we ask them how it is going. Here is what they tell us: what they value, the challenges they raise, and how the full-service model works day to day.
A conversation, not a commitment.

Across more than 2,500 homeowners in over 140 markets nationwide, owners tell us the same handful of things: the day-to-day is off their plate, design and photography lift their nightly rates, the AvantStay brand brings direct bookings on top of the OTA listing sites, and the statements are clear. On average, owners see a 20% revenue lift compared with traditional managers.
My home means a lot to me, and handing it to someone else was hard. Since switching to AvantStay I honestly have not had to worry about a thing.
They have kept the place booked and pulled higher nightly rates than we were getting before. The team handles all the rental details for us, and my guests are happy.
Better than any manager we have used. They have people on the ground who spot issues and fix them, and the monthly statements are always on time and easy to follow.
This is our first vacation rental and we had no idea what to expect. From day one the local team was responsive and genuinely cared, and they have made the whole thing a great experience.
I have used property managers for six years, and this is the most confident I have felt with any of them. The team is easy to work with and clearly knows what they are doing. I could not ask for more.
A major repair came up right in the middle of peak rental season. It was handled quickly, with clear communication the whole way, so we barely felt it. That is when a manager really proves themselves.
Having a local office nearby has made all the difference. The team is friendly and helpful, the rental calendar is always accurate, and the bookkeeping is spot on. It is a well-run operation.
I have worked with property managers on my rentals for about forty years, and this is the most professional team I have dealt with. That is not something I say lightly.
Our local manager knows Hilton Head inside and out, and that market knowledge shows up directly in the bookings we get. We stay in close contact on everything.
Every team I have worked with goes above and beyond. When something comes up they resolve it on the spot, or connect me with someone who can right away.
We have a large investment in two new builds, and the local team looks out for it like it is their own. Boots on the ground is what made us comfortable growing our portfolio here.
The house has been performing really well, and it is almost entirely hands-off for me. With how busy my schedule is, that is exactly what I needed.
Owners consistently tell us the same thing: their home is run like a hospitality product, not a listing they have to babysit. AvantStay designs and photographs the home, prices it to demand, markets it under a recognized brand with its own direct-booking audience, and handles the day-to-day, while the owner keeps full visibility.
Owners are not fielding guest messages at midnight or chasing cleaners. Guest vetting, 24/7 support, cleaning coordination, restocking, and maintenance oversight are all handled. First-time owners in our reviews say this is the part that surprised them most.
Hands-off does not mean out of the loop. Owners keep blackout dates for personal use, a dedicated owner contact, visibility into the pricing strategy on their home, and a monthly statement that itemizes revenue, occupancy, and every deduction in plain terms.
A single listing on one site rises and falls with that site’s algorithm. AvantStay pairs distribution across Airbnb and Vrbo with its own brand and direct-booking audience, so a home has more than one path to guests. New homes typically go live within two to four weeks, and many see their first booking in about six days. Owners often mention higher nightly rates and steadier occupancy than they saw managing on their own.
Trusting someone else with your home is a big decision. Here are the concerns owners raise most before they sign, and exactly how AvantStay handles each one.
The fee is the thing owners weigh most. AvantStay charges one management fee, a percentage of booking revenue quoted per home, and it is all-in: photography, marketing, dynamic pricing, guest support, and cleaning and maintenance coordination are covered by it. A lower headline rate elsewhere usually means paying for those pieces separately or doing them yourself. On average, owners see a 20% revenue lift compared with traditional managers, which is the context that matters when weighing the fee. The exact number is put in writing before you commit.
| What it covers | Design guidance, professional photography, listing distribution, dynamic pricing, 24/7 guest support, cleaning and maintenance coordination, and search and AI visibility. |
|---|---|
| Owner payout | Paid on a regular schedule, with an itemized statement every cycle so you can see exactly what you earned and what came out. |
| Guest-side fees | Cleaning, service, and taxes are shown to the guest as an all-in total before they book. No drip pricing. |
Some owners worry that hands-off means losing oversight. It does not. You keep owner-blackout dates, a named owner contact, visibility into pricing, and a monthly statement that itemizes everything. The goal is that the work leaves your plate while the information stays on it.
AvantStay does not take on every property, and we are honest when a home is not right for us, whether it is a smaller unit, a market we do not serve yet, or a property better suited to a different kind of manager. Owners tell us they would rather hear that up front than be onboarded into the wrong fit.
In any managed portfolio, upkeep and cleaning issues occasionally come up, and reviews across the industry reflect that. Local teams and on-site oversight are how AvantStay catches and resolves them, backed by a 7:1 staff-to-home ratio that keeps people close to each property. Owners in our recent reviews point to fast repairs and clear communication when something needed attention, including during peak season.
Yes. AvantStay handles day-to-day operations, but owners keep owner-blackout dates for personal use, a dedicated owner contact, visibility into pricing and performance, and a monthly statement that itemizes revenue and every deduction. Hands-off means the work is handled, not that you lose sight of your home.
AvantStay charges one full-service management fee, a percentage of booking revenue, quoted per home based on market, size, and the services included. It is all-in: marketing, professional photography, dynamic pricing, guest support, and cleaning and maintenance coordination are covered. The exact rate is put in writing before you commit, with no hidden charges.
In any managed portfolio, issues occasionally come up. AvantStay uses local teams and on-site oversight to catch and resolve them quickly, backed by a 7:1 staff-to-home ratio, and owners in recent reviews point to fast repairs and clear communication when something needed attention.
Yes. AvantStay lists your home on the major booking sites and adds its own direct-booking demand on top, so you get both broad distribution and a channel that carries lower third-party fees.
You have a short, no-pressure conversation with the owner team. They learn about your home and market, walk you through whether it is a fit, explain the fee for your property, and share a realistic revenue picture. There is no obligation to list, and no cost to find out.
Tell us a little about your home and market. The owner team will talk you through the fit, the fee for your property, and a realistic revenue picture. No obligation.
One business day response. A straight read on whether AvantStay fits your home.
Call or text us at (415) 246-5723 or book a meeting here
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